A dedicated reporting link
Publish your organisation’s channel in its policies, legal notices or intranet. The link connects the report to the right organisation.
Organisation and entity context
Kajaby Norn Labs
Whistleblowing and case management · Organisation access
A clear way to raise a concern. A structured way to respond.
Kaja gives your organisation a dedicated reporting channel, structured intake and a case workspace. People can report anonymously or by name, then return with a private code to continue the conversation.
For ethics, legal and compliance teams, and the people who need to be heard.
Case workspace / Example organisation
Give every concern a clear place.
- Example cases
- 3
- Anonymous reports
- 2
- Acknowledged case
- 1
Review an illustrative case
- Procurement concernNew
Example entity / Anonymous report
- Workplace concernIn review
Example entity / Identified report
- Conflict of interestAcknowledged
Example entity / Anonymous report
Category
Public procurement irregularities
01The problem
A reporting address is only the start of a reporting process.
People need to understand where to report and how to return safely. The receiving team needs enough context to assess the concern and continue the exchange.
- 01Unclear routes for raising concerns
- 02Missing context in unstructured emails
- 03No way back for an anonymous reporter
- 04Case updates separated from the conversation
Kaja
Kaja connects the organisation’s own reporting link with the intake, case status and follow-up conversation.
A clearer way forward ↗02What it does
From the organisation’s link to a continuing conversation.
The reporter and the case handler each have a clear route through the work.
Anonymous or identified intake
The reporter chooses whether to supply their identity before describing the concern.
A clear choice at the start
Structured reporting
Collect the category, relationship, account of events, dates and supporting evidence, then let the reporter review the submission.
A case ready for assessment
Four intake languages
Reporters can use English, French, Polish or Spanish. The case-handler workspace is in English.
Reporter-selected language
Private-code follow-up
A reporter returns with a tracking code to read the case status and exchange messages, without creating an account.
A route back, including anonymously
A workspace for case handlers
Review identified and anonymous queues, set status and priority, inspect attachments and reply within the case.
Status, evidence and conversation together
03Inside the workspace
Keep the report and the response together.
Select an illustrative case to see the context a handler works with. Status and priority support triage; the conversation gives the reporter a way to contribute further information.
Case workspace / Example organisation
Give every concern a clear place.
- Example cases
- 3
- Anonymous reports
- 2
- Acknowledged case
- 1
Review an illustrative case
KJ-EX-014
NewProcurement concern
Example entity / Anonymous report
- Category
- Public procurement irregularities
- Priority
- Medium
- Reporter identity
- Not supplied
- Next step
- Assess the submitted information
The reporter can return with their private code. A handler can ask for more context in the case conversation.
Showing Procurement concern example.
04From input to outcome
A reporting journey people can follow.
The organisation supplies the entry point. The reporter keeps control of whether they identify themselves.
- 01
Start from your organisation
Open its published link, choose a language and identity preference, and select the relevant entity.
- 02
Describe and review
Provide the concern and evidence, read the applicable notice and check the completed report.
- 03
Save the private code
Submit the report and keep the tracking code that is shown once. It cannot be recovered.
- 04
Continue the exchange
Return with the code to check progress and answer messages from the case-handling team.
To raise a concern, use the reporting link published by your organisation. A commercial demo request does not create a whistleblowing report.
Two sides, one case
Confidentiality depends on clear access boundaries.
Reporters use a private code. Case handlers sign in and work with the organisations their account is permitted to access. Supporting files are reached through controlled links.
- Reporter
- Private tracking code; no account required
- Handler
- Signed-in organisation access
- Case
- Submitted information, status and priority
- Follow-up
- Messages linked to the report
An anonymous submission does not ask for identity. Reporters should still check whether their description or attachments could identify them.
05Scope & availability
A channel within your organisation’s wider process.
Kaja supports reporting and case handling. Your team remains responsible for decisions, responses and the obligations that apply.
Configure the organisation’s channel
Agree the entities, authorised handlers and reporting-link placement with Norn Labs before rollout.
Check the applicable rules
Country notices provide information and sources. They do not replace legal advice or determine a reporter’s legal protection.
Handle sensitive evidence carefully
Supported images are processed to reduce metadata. Documents and other files can still contain identifying information.
Keep people responsible for follow-through
Your team manages statutory dates, retention decisions and escalations. Confirm these operational requirements during evaluation.
06Norn Labs ecosystem
Different tools. A shared purpose.
Kaja by Norn Labs
Give people a clear way to be heard.
Talk to Norn Labs about your organisation, the entities you operate and the reporting process your team needs.